Shipping & Returns

Following are our delivery services and return procedure policies:

Products purchased in our shop are shipped from China to your Country by EMS.
(cf: Shipping rates)

DJ Ning controller are all production on orders items. Products are manufactured after receiption of your order.
Therefore your order will reach destination within 1 to 2 months after your order has been processed.

As we are only a private import agency, and we do not import directly the products, we will not proceed any exchange commodity.

Return information
Due to the nature of the product, no exchange of goods will be accepted, except in case of defection.

Return for the client convenience
No return will be accepted due to the nature of the product.

Damaged product at arrival
Damages caused during the transportation may be applicable and may limit the liability of carrier in respect of the damages, depending on the applicable regime. A compensation will be paid, for the product only, but no exchange will be proceeded.

Customized products
If the product you received differs from the customization specifications of your order, our technical support will perform the required specification changes free of charge. No other exchange will be accepted.